Effective Workplace Communication - Blog

  1. Navigating Politics in the Workplace: Tips for Discussing Politics Effectively

    Navigating Politics in the Workplace: Tips for Discussing Politics Effectively

    The modern workplace has become a melting pot of ideas, backgrounds, and yes, political views. As conversations increasingly touch on hot-button issues, employers find themselves walking a tightrope. On one side, open dialogue can spark creativity and deepen understanding. On the other, it risks igniting tensions that can fracture team dynamics. For businesses aiming to keep productivity high and drama low, mastering the art of political discussions in the workplace isn't just nice—it's necessary.

    Understanding the Challenge of Politics in the Workplace

  2. Male manager having serious discussion with male employee

    What to Say When Laying Off or Terminating an Employee

    Letting someone go is one of the most difficult aspects of a manager’s job. These tips sheets help ensure your conversation is legally sound and delivered with heart, whether it’s a layoff due to organizational downsizing or termination for cause.

  3. Femal manager having a difficult conversation with employee

    Uncomfortable Conversations Toolkit

     Most managers report that having difficult conversations with direct reports is one of the most challenging parts of their job.  Here are tips and tools that can help them successfully navigate these situations.

  4. Young manager having a difficult conversation

    Helping First-Time Managers Master Difficult Conversations

    New managers often struggle in their roles especially when it comes to having difficult conversations. Learn why this happens and how training helps set them up for success.

  5. Diverse work team having a productive meeting

    Benefits of Having Difficult Conversations

    For various reasons managers shun difficult conversations with employees. But failure to carry out those responsibilities can cause big problems. This post explains the benefits of training managers to be comfortable with uncomfortable conversations.

  6. Manager intently listening to what employee is saying

    Are You Listening? Training Activity

    Here's an activity anyone can use to become a more effective listener. By identifying behaviors seen in the best listener you know (as well as the worst listener you know), you hone in on the things you can do to build better listening habits.

  7. Difficult Conversations Prep Sheet

    Difficult Conversations Prep Sheet

    Managers must be ready to handle a variety of challenging situations, including conversations that may be uncomfortable or difficult. This job aid helps prepare for the meeting and maintain a positive, productive tone. 

  8. Two female co-workers discussing a work issue

    Conflict Resolution 101: Focus on the Problem, Not the Person

    Use these conflict management tips to move past the negative and toward successful resolutions.