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Media Partners Customer Service and Anti-Bias Training Programs Win 2022 Telly Awards
BELLEVUE, WA, May 24, 2022 - Atana's (formerly Media Partners) training courses Fill the Glass: Turning the Ordinary to Extraordinary and Unintentional Still Hurts: Overcoming Unconscious Bias were named winners at the 43rd Annual Telly Awards competition in the General Training (for Corporate Use) category.
The Telly Awards is the premier award honoring video and television across all screens. Established in 1979, The Telly Awards receives over 12,000 entries from all 50 states and 5 continents. Entrants are judged by The Telly Awards Judging Council—an industry body of over 200 leading experts including advertising agencies, production companies, and major television networks, reflective of the multiscreen industry and includes executives from Dow Jones, Duplass Brothers Productions, Complex Networks, Bloomberg, Weta Digital, A&E Networks, Hearst Media, ESPN Films, RYOT, Vice+ and Vimeo.
About the Award-Winning Courses
Winner of a Silver Telly Award, Fill the Glass: Turning the Ordinary to Extraordinary is a fully interactive eLearning course on customer service excellence. The course helps organizations raise service levels by teaching frontline employees how to connect with customers in honest, meaningful ways. Utilizing impactful video recreations of customer service viral success stories, the eLearning teaches employees to recognize and embrace opportunities to win the hearts of customers.
A Bronze Telly Award winner, Unintentional Still Hurts: Overcoming Unconscious Bias eLearning provides powerful and actionable instruction on how to address bias in the workplace. The highly effective course uses relatable examples to raise awareness about bias and microaggressions, while explaining impact vs. intent and providing practical strategies to help learners STEP forward to identify and challenge their biases.
“Atana (formerly Media Partners) is honored to win these Telly Awards,” said Atana's Chief Executive Officer, John Hansen. “When our courses are recognized by experts in the field of video production, it confirms that we are providing the kind of engaging training today’s organizations need to inspire learners and change behavior.”
Both courses may be previewed in their entirety on the company website.
About Atana
Atana's behavior-based eLearning drives measurable change in employee behaviors and attitudes through engaging content and embedded behavioral questions. Learn more at atana.com.
To speak to someone directly, please contact:
Heather Jablow, VP of Marketing, Atana
pr@atana.com
Toll Free: 800.408.5657