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Getting Real About Workplace Violence Preview Videos
Getting Real About Workplace Violence
TRAILER
01:17
Course Module Previews
(Must be logged in to watch. If you don't have a log-in, please create an account.)
Getting Real about Workplace Violence is fully interactive eLearning. The module preview videos show how a learner would progress through the content. They do not include all the behavioral and knowledge-based questions. To demo the eLearning in its entirety, please contact us.
Module 1: What is Workplace Violence?
- Describes the different types of workplace violence from verbal harassment to physical violence
Preview Video 6 minutes
Module 2: Concerning Behaviors
- Encourages learners to:
- Speak up about concerning behaviors
- Check in with their co-worker if their actions seem out of character
- Bring concerns forward to a manager, HR, or security
Preview Video 7 minutes
Module 3: Run, Hide, Fight
- Encourages learners to make a plan for what to do if an extreme act of violence should occur. Following training they will be able to:
- Explain the Run, Hide, Fight strategies and when to use them
- Explain the importance of having a plan
Preview Video 5 minutes
Module 4: De-escalation Strategies
Required for NY State Retailers, encouraged for other retail organizations.
- Encourages learners to take steps to de-escalate interactions with upset or disgruntled customers to minimize the potential for the situation to escalate:
- Control Your Emotions
- Apologize
- Listen
- Make an effort to help
Preview Video 5 minutes
Module 5 (State Specifics)
California (6 minutes)
New York Retail (4 minutes)
Module 6: Progression of Violence (Manager Module)
- Enables managers to:
- Explain the progression to violence
- Identify the different stages of behaviors that could lead to violence and explain what to do when an employee is exhibiting those signs.
Preview Video 7 minutes
Getting Real About Workplace Violence - California
(Must be logged in to watch. If you don't have a log-in, please create an account.)
Getting Real about Workplace Violence is fully interactive eLearning. The course preview shows how a learner would progress through the course. It does not include all the behavioral and knowledge-based questions. To demo the eLearning course in its entirety, please contact us.
CA Employee eLearning Course Preview
The Employee course ensures learners can:
- Understand the spectrum of workplace violence behaviors and different forms of potential threats.
- Recognize the early warning signs of workplace violence.
- Promptly report alarming conduct when witnessed.
- Immediately respond to extreme violence by getting out, getting safe or getting tough.
- Understand the requirements of California’s SB 553 legislation and what to expect in their organization.
Preview Video 32 minutes
CA Manager eLearning Course Preview
The Manager course covers the same content as the Employee course as well as how to:
- Foster a safe work environment.
- Encourage team members to report potential issues before they escalate.
- Check in regularly with team members.
- Have a plan when concerning behavior is witnessed.
Preview Video 41 minutes
Getting Real About Workplace Violence - Retail
Manager Courses are available for Getting Real About Workplace Violence Retail, Retail New York and Retail California. Please contact us if you would like to preview the Manager course.
(Must be logged in to watch. If you don't have a log-in, please create an account.)
Getting Real about Workplace Violence is fully interactive eLearning. The course preview shows how a learner would progress through the course. It does not include all the behavioral and knowledge-based questions. To demo the eLearning course in its entirety, please contact us.
Retail Employee Course Preview
This course censures learners can:
- Identify warning signs of potential violence
- Explain how domestic violence can impact the workplace
- Take action when faced with concerning behaviors
- Immediately respond to an act of extreme violence
- Utilize de-escalation strategies when customers are upset or angry
Preview Video 35 minutes
Retail New York Employee Course Preview
This course ensures learners can
- Identify warning signs of potential violence
- Explain how domestic violence can impact the workplace
- Take action when faced with concerning behaviors
- Immediately respond to an act of extreme violence
- Utilize de-escalation strategies when customers are upset or angry
- Understand the New York State Retail Worker Safety Act and what it means for them
Preview Video 37 minutes
Retail California Employee Course Preview
This course ensures learners can
- Identify warning signs of potential violence
- Explain how domestic violence can impact the workplace
- Take action when faced with concerning behaviors
- Immediately respond to an act of extreme violence
- Utilize de-escalation strategies when customers are upset or angry
- Understand the requirements of California’s SB 553 workplace violence prevention legislation and what to expect in their organization
Preview Video 41 minutes
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